Shipping policy
1. Processing & Dispatch
Orders are processed within 2-7 business days. Custom or made-to-order items may take longer. You will receive a tracking number once your order has shipped.
2. Shipping Rates & Delivery Times
We offer nationwide delivery within South Africa. Shipping fees are calculated at checkout based on weight and location. Estimated delivery times:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Delays may occur due to courier backlogs, public holidays, or unforeseen circumstances.
3. Local Pickup
Available in Cape Town by appointment. You will be notified when your order is ready for collection.
4. International Shipping
We currently do not ship outside South Africa.
5. Lost, Delayed, or Damaged Parcels
Once an order is shipped, we are not responsible for delays or lost parcels caused by the courier. If your item arrives damaged, please contact us within 48 hours with photos.
6. Address Accuracy
Ensure your shipping address is correct at checkout. We are not liable for orders sent to incorrect addresses.
For any shipping-related inquiries, please email gamerdino024@gmail.com.