Refund policy

Returns

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and include proof of purchase. Returns must be sent to:

📍 7 Wavern Close, Richwood, Cape Town, 7441, South Africa

Email gamerdino024@gmail.com before sending any return. Items returned without prior approval will not be accepted.

Damages & Issues

Check your order on arrival! If it's damaged, defective, or incorrect, email us within 48 hours so we can assist.

Non-Returnable Items

We do not accept returns on:

• Custom or personalised items
• Sale items or gift cards
  

Exchanges

To exchange an item, return it first. Once accepted, place a new order.

Refunds

Approved refunds are processed within 10 business days. If not received in 15 business days, contact us.

📧 Questions? Email gamerdino024@gmail.com.